Last Updated: 3/10/2023

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1. Introduction

Antidote Biomedical ("We", "Us", or "Our") respect privacy and are committed to protecting your personal information. This privacy policy outlines how we manage the personal information we collect, use, and disclose in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

 

2. What Information We Collect

We may collect the following types of personal information:

• Contact details such as name, email, address, and phone number

• Payment details such as credit card or bank account numbers

• Other information relevant to customer surveys, offers, or website usage

 

3. How We Collect Information

We may collect personal information:

• Directly from you when you interact with us, e.g., making a purchase, signing up for newsletters

• From third parties, such as social media platforms

• Through cookies and other technologies used on our website

 

4. Why We Collect Information

We may use your personal information for purposes such as:

• Processing orders and managing accounts

• Providing, improving, and personalising our products and services

• Sending marketing communications and promotional offers

• Complying with our legal obligations

 

5. Disclosure of Personal Information

We may disclose personal information:

• To third-party service providers and partners

• As required by law or in response to lawful requests by public authorities

• To protect our rights, privacy, safety, or property

 

6. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

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7. Access and Correction of Personal Information

You have the right to access and correct your personal information held by us. Please contact us using the details below to make such a request.

 

8. Changes to This Privacy Policy

We may update our privacy policy from time to time. Any changes will be published on our website.

 

9. How to Contact Us

If you have any questions or concerns about this privacy policy or your personal information, please contact us at:

Email: sales@antidote.com.au

Phone: +61(03) 9480 6003

Address: 10/1 Bell Street, Preston, VIC, 3072 Australia